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Returns

If you are not 100% satisfied with your new purchase, simply send it back. 

Return Policy:
Returns made within 60 days of the shipping date will be refunded to your credit card in the amount of the original purchase price for the product.  If you are unhappy with anything you bought from Gulch, we want to know and you may return any product that is unused, in new condition, with original tags attached, for an exchange or refund.

Returns:
For a refund, products must have original tags attached and cannot be worn, washed or altered in any way.  Please try to return in original shipping packaging.

  • You will be responsible for paying postage on any returns.
  • Free return shipping on any defective product and free replacement shipping.

Exchanges:

For an exchange, please reorder your replacement items online by placing a new order. You’ll be charged for this new order when it ships.  Once we receive your returned items, a separate refund will be processed to the credit credit card used for the original purchase.  Please try to return in original shipping packaging.

  •  Products must have original tags attached and cannot be worn, washed or altered in any way.
  • You will be responsible for paying postage on any exchanges.
  • If an exchange product or size is not in stock, a refund credit will be refunded to your credit card used for the original purchase.
  • Free return shipping on any defective product and free replacement shipping.

    Refunds and exchanges please follow the return/refund instruction below.  

    Return Instructions:

    • Complete the Return Merchandise Authorization (RMA) form included with your packing slip.
    • Include completed RMA form and products returning in original shipping box, if possible.
    • We recommend purchasing tracking and insurance on the delivery.  Gulch is not responsible for packages lost in transit.
    • Products must have original tags attached and cannot be worn, washed or altered in any way.

    Upon receiving your return, Gulch will send out a confirmation email that we received your return and a credit of the full purchase price will go back to your credit card.  The time frame for your credit to show the refund will depend on your card issuer’s policies.  Usually 4 or 5 days.


      Gulch LLC
      Attn: Returns
      411 NE 61st Court
      Hillsboro, OR 97124